Administrative - Telemarketing for Solidarity Initiatives

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Context

 The Pasqual Maragall Foundation was created in 2008 with the mission of promoting research to prevent Alzheimer's disease and offering solutions that improve the quality of life of those affected, their families, and caregivers. The Foundation's research is conducted at the Barcelonaβeta Brain Research Center (BBRC), a research center established in 2012 with the participation of Pompeu Fabra University.

The vision of the Pasqual Maragall Foundation is to achieve "A future without Alzheimer's", within the framework of active and healthy ageing. To this end, BBRC research is aimed at the primary and secondary prevention of Alzheimer's disease, which is possible thanks to the participation of thousands of people who, voluntarily, contribute to scientific studies to ensure that, in the near future, we can prevent the biological and cognitive changes associated with neurodegenerative diseases, especially Alzheimer's.

The Pasqual Maragall Foundation is a private, non-profit organization. Its financial resources come from philanthropic donations from organizations and companies, as well as from an extensive network of more than 90,000 members who contribute to funding its research. The research center's scientific staff also receives competitive grants and subsidies, primarily from European funds and international foundations. For more information, please visit our website: www.fpmaragall.org - www.barcelonabeta.org

The Pasqual Maragall Foundation is a young, established, and growing foundation that, together with the BBRC, currently has more than 250 members. The FPM team encompasses diverse areas of people, social work, communications, fundraising, IT, finance, purchasing, and infrastructure. The BBRC's scientific team is comprised of researchers and professionals from the fields of medicine, biology, psychology, and nursing, among others. All this takes place in a dynamic environment where ongoing challenges are part of the Foundation's scope of work.

Position Description

The Pasqual Maragall Foundation is looking for a Administrative - Telemarketing for Solidarity Initiatives to become part of the Strategic Alliances area and join the Foundation's fundraising team.

It will carry out, among others, solidarity initiative campaigns, which are all fundraising activities organized by individuals or companies external to the Foundation: charity celebrations such as weddings or birthdays, charity races and/or concerts, product sales, charity payroll, fundraising, etc.

Main duties of the position:

The person selected for the position will assume responsibilities for the following tasks:

• Execution of area campaigns through outbound calls with the aim of informing and attracting potential collaborators (new or existing) of the initiatives or actions being promoted.
• Database management and administration for campaign development.
• Managing calls and emails to respond to requests for information and advice on the initiatives.
• Recording and tracking of calls made (outgoing and incoming) as well as potential collaborations in CRM.
• Management and recording of potential incidents and reporting them to the IS department manager.
• Collect testimonials about the initiatives and their consent to disseminate them through our communication channels.
• Offer a good customer service experience and retain existing employees.
• Support in the design of solid details through design programs.
• Support in planning solidarity activities.
• Support in the production of team communications and other communications related to the area or the specific campaign being developed.
• Document and stock control of materials for solidarity initiatives.
• Communication with suppliers and internal teams to manage the delivery of informational materials.
• Support for other initiatives/campaigns in the area, such as the sale of Christmas Lottery tickets, corporate campaigns (Christmas cards, Sant Jordi), and information campaigns for charitable wills.

Qualifications and Experience

• University studies in marketing, advertising, communications, or advanced administrative vocational training, in building projects, or similar.
• More than 3 years of experience in administrative management and sales.
• High commercial profile and proven sales experience are essential.
• Experience in marketing and fundraising teams will be valued.
• Experience in the Third Sector, Foundations or Research Centers will be valued.
• Languages: Catalan, Spanish (excellent spoken and written), English (B1 level).
• Training and/or experience with Office suite programs, especially PowerPoint and Excel, will be valued.
• Experience in CRM and Databases will be valued.
• Experience with design tools will be valued.

Personal skills

• Professional, integrity and responsibility.
• Proactive and Resolute Person.
• Communication skills.
• High negotiation and persuasion skills.
• Organization and management capacity.
• Service orientation.
• Results-oriented.
• Collaboration and teamwork.
• Technological skills.
• Identification with the mission and objectives of the Pasqual Maragall Foundation.

Position Characteristics

•  Immediate incorporation
• Work center in Barcelona
• Structural position
• Permanent contract with a 6-month trial period
• Part-time 25-hour shift with an approximate working time distribution of 10 a.m. to 3 p.m.
• The salary level will depend on the candidate's experience and will be adjusted according to the Foundation's Compensation Policy.
• Hybrid/weekly work model (teleworking + in-person).
• Flexible compensation program
• 23 working days of annual vacation and other additional days according to the work calendar.

The Pasqual Maragall Foundation offers and promotes a diverse and inclusive environment where you will have the opportunity to develop your professional career. We welcome applicants regardless of age, disability, gender, nationality, ethnicity, religion, sexual orientation, or gender identity.

To apply for the position:

• In a single pdf document:
• Letter of interest justifying motivation and previous experience (max. 1 f).
• CV (max. 2 f).
• Indicate where you have viewed the published offer
• Send to email: talent@fpmaragall.org

Subject: Administrative - Telemarketing for Solidarity Initiatives